Whether we are giving feedback to an employee for their evaluation or talking with other business associates and customers, below are 9 ways for giving constructive criticism.
- Private criticize but publicly praise
- Focus on the behavior not the individual
- Keep it short and direct
- Use an “I” message vs. “you” message
- Be positive in your delivery tone
- Describe succinctly and clearly what you want the person to change
- Be empathic
- Don’t be spontaneous in your criticism, be thoughtful
- Recognize when the person makes changes
Tough conversations with constructive criticism is never easy, but following the concepts above can make the outcome a positive one. Here’s to having conversations that can propel you to the next level!
Mike